Privacy Policy – 7jl16 Casino

1. Who We Are

7jl16 (referred to in this Policy as "7jl16," "we," "us," or "our") operates the online casino and sports betting platform accessible at 7jl16.vip and all associated subdomains and mobile interfaces (the "Platform"). 7jl16 is the data controller with respect to personal data collected through the Platform and is responsible for determining the purposes and means by which your personal data is processed.

For privacy-related enquiries, requests, or complaints, you may contact our Data Protection Officer using the contact details provided in Section 15 of this Policy. We aim to respond to all privacy requests within fifteen (15) working days of receipt.

2. Personal Data We Collect

7jl16 collects and processes the following categories of personal data in connection with your use of the Platform:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued Philippine ID
• Date of birth (used to verify compliance with the 21+ age requirement)
• Residential address (street, city, province, postal code)
• Email address
• Philippine mobile number (Globe, Smart, DITO, or other networks)
• Username and encrypted password hash

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (Philippine National ID, passport, driver's licence, SSS/GSIS card, or other PAGCOR-accepted document)
• Proof of address documentation
• Source of funds documentation where applicable
• Selfie or biometric verification image where required for enhanced KYC

2.3 Financial and Transaction Data

• GCash account number or Maya/PayMaya account registered in your name
• Bank account details where bank transfer is used (BPI, BDO, Metrobank, or other Philippine banks)
• Deposit amounts, dates, and transaction reference numbers
• Withdrawal requests, amounts, and processing records
• Betting history, game activity, wager amounts, and outcomes

2.4 Technical and Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, browser type and version
• Pages visited, session duration, click-path, and feature usage on the Platform
• Login timestamps and session activity logs

2.5 Communications Data

• Records of customer support interactions, including live chat transcripts, emails, and support ticket content
• Marketing preference settings and consent records

3. How We Collect Your Data

7jl16 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account settings.
• Automatically — when you access the Platform, through server logs, cookies, pixel tags, and similar tracking technologies that record your interaction with the Platform.
• From third parties — from identity verification service providers who process KYC documents on our behalf, from payment processors (GCash, Maya, BPI, BDO, etc.) in connection with your transactions, and from fraud detection and anti-money laundering service providers.

4. Legal Basis for Processing Personal Data

7jl16 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity — Processing is necessary for the performance of the contract between you and 7jl16, including operating your account, processing deposits, settling winnings, and providing customer support.
• Legal obligation — Processing is required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate interests — Processing is necessary for the legitimate interests of 7jl16, including fraud prevention, security monitoring, platform optimisation, and responsible gaming management, where such interests are not overridden by your rights and interests.
• Consent — Where processing is based on your consent (for example, marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5. How We Use Your Personal Data

7jl16 uses your personal data for the following purposes:

• To create, verify, and maintain your 7jl16 account and authenticate your identity at login
• To process deposits, withdrawals, and bet settlements through your chosen Philippine payment method (GCash, Maya, bank transfer, etc.)
• To comply with PAGCOR regulatory requirements, including player due diligence and transaction reporting obligations
• To comply with the Anti-Money Laundering Act of the Philippines and detect, investigate, and report suspicious financial activity
• To detect and prevent fraud, cheating, account sharing, and other prohibited conduct
• To provide and improve customer support services
• To administer bonus offers, loyalty programmes, and promotional campaigns
• To send transactional communications necessary for your account (deposit confirmations, withdrawal notifications, security alerts)
• To send marketing communications, where you have provided consent or where we have a legitimate interest, with the ability to opt out at any time
• To enforce our Terms & Conditions and responsible gaming obligations, including the 21+ age restriction and self-exclusion commitments
• To analyse platform usage and improve the performance, security, and user experience of the Platform

6. Data Sharing and Disclosure

7jl16 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• KYC and identity verification providers — third-party services engaged to verify your identity and age as required by PAGCOR and anti-money laundering obligations
• Payment processors — GCash, Maya/PayMaya, BPI, BDO, GrabPay, and other Philippine payment service providers necessary to process your transactions
• Game providers — licensed game studios whose titles are available on the Platform may receive necessary session and wager data to deliver game functionality
• Anti-fraud and security services — third-party providers assisting 7jl16 with fraud detection, security monitoring, and risk management
• Legal and regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law
• Professional advisers — lawyers, accountants, and auditors engaged by 7jl16, subject to professional confidentiality obligations
• Business successors — in the event of a merger, acquisition, or sale of all or substantially all of 7jl16's assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections

7. Data Retention

7jl16 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, and operational requirements:

• Account and KYC data — retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR recordkeeping requirements and the Philippine Anti-Money Laundering Act.
• Transaction and betting records — retained for a minimum of five (5) years from the date of the transaction.
• Customer support records — retained for a minimum of three (3) years from the date of the interaction.
• Marketing consent records — retained for the duration of any ongoing marketing relationship and for a minimum of three (3) years following withdrawal of consent.
• Technical logs — retained for up to twelve (12) months for security and fraud detection purposes, subject to legal hold requirements.

Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with 7jl16's data disposal procedures.

8. Cookies and Tracking Technologies

7jl16 uses cookies and similar tracking technologies (including pixel tags and local storage) on the Platform. The following categories of cookies are used:

• Strictly necessary cookies — required for the Platform to function, including session management, authentication, and security features. These cannot be disabled without disrupting Platform functionality.
• Functional cookies — remember your preferences (such as language settings and login details if "Remember Me" is selected) to improve your experience.
• Analytics cookies — collect anonymised data about how players navigate and use the Platform, used to identify areas for improvement. Used only with your consent.
• Security cookies — assist with detecting fraudulent activity, bot traffic, and unauthorised access attempts.

You may control cookies through your browser settings. Blocking strictly necessary cookies will impair your ability to use the Platform. To manage analytics cookie preferences, adjust your settings in the Platform's cookie consent interface.

9. Data Security

7jl16 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform
• Encryption at rest for sensitive personal data stored on 7jl16's servers
• Password hashing using industry-standard algorithms — 7jl16 does not store your password in plaintext
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security assessments and penetration testing of Platform infrastructure
• Multi-factor authentication for administrative access to production systems

Notwithstanding these measures, no system is entirely immune from security risks. In the event of a personal data breach that is likely to result in risk to your rights, 7jl16 will notify you and the National Privacy Commission as required by applicable Philippine data protection law.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 7jl16:

• Right to be informed — to receive clear and transparent information about how your data is processed (as provided in this Policy).
• Right of access — to obtain a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification — to have inaccurate or incomplete personal data corrected.
• Right to erasure (right to be forgotten) — to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal or regulatory retention obligations.
• Right to object — to object to the processing of your personal data for direct marketing purposes at any time, and to object to other processing based on legitimate interests.
• Right to data portability — to receive your personal data in a structured, machine-readable format where processing is based on your consent or contract performance.
• Right to lodge a complaint — to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact 7jl16's Data Protection Officer using the contact details in Section 15. We will respond within fifteen (15) working days and may require identity verification before processing your request.

11. Children and Minors

The 7jl16 Platform is strictly for persons aged 21 years and older, in compliance with PAGCOR regulations applicable to online casino and sports betting activities in the Philippines. 7jl16 does not knowingly collect, process, or retain personal data of any individual under the age of 21.

If you have reason to believe that a person under the age of 21 has registered a 7jl16 account or provided personal data to the Platform, please notify us immediately at [email protected]. Upon confirmation, 7jl16 will close the account and securely delete all associated personal data as soon as practicable.

12. International Data Transfers

Personal data collected through the 7jl16 Platform may be transferred to, stored in, or processed in countries outside the Philippines, including where 7jl16's technology infrastructure, game providers, or third-party service partners are located. Such transfers are conducted in accordance with the requirements of the Philippine Data Privacy Act and implementing regulations, including ensuring that the recipient jurisdiction provides an adequate level of data protection or that appropriate safeguards (such as data processing agreements) are in place.

Where you are based in the Philippines and your data is transferred internationally, 7jl16 takes steps to ensure your personal data continues to be afforded the same level of protection as it receives under Philippine law.

13. Third-Party Links

The 7jl16 Platform may contain links to game provider platforms, payment processor portals, or other third-party services. This Privacy Policy applies solely to the 7jl16 Platform and does not govern the privacy practices of any third party. 7jl16 is not responsible for the privacy policies or data handling practices of third parties accessed via links from the Platform. We encourage you to review the privacy policies of any third-party services you access.

14. Changes to This Privacy Policy

7jl16 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform functionality. The updated Policy will be published on this page with a revised "Last updated" date. Where changes are material, 7jl16 will make reasonable efforts to notify registered players via email or in-platform notification prior to the changes taking effect.

Your continued use of the Platform following the publication of any amended Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the updated Policy, you must cease use of the Platform and may request account closure.

15. Contact Us and Data Protection Officer

For questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by 7jl16, please contact our Data Protection Officer:

• Email: [email protected] — please include "Data Privacy Request" in the subject line
• Live Chat: Available 24/7 via the chat widget on the 7jl16 Platform for general enquiries
• Response time: We aim to acknowledge all data privacy requests within 72 hours and respond substantively within fifteen (15) working days

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.